The importance of pre-sale services

2020-07-17 17:23:37 nsn 0

Many people may have a misunderstanding. Usually everyone thinks that there will be after-sales service when buying things. Of course, our ice cream equipment also has after-sales service. So when we mentioned that we will have pre-sales training, and there will be an additional cost, some people feel that this training and the costs incurred want to be waived.


In fact, it is not our pre-sales training for this fee. You can read the instructions carefully. All the contents of the disclaimer in the instructions, one must be all the damage to the ice cream equipment caused by the operation error, is not guaranteed. The pre-sales training is to avoid that the user does not know how to avoid improper operation. ,Very important.

Secondly, let's talk about after-sales. What we should pay attention to after-sales is whether there is a local after-sales service team for the ice cream equipment you purchased, and whether the manufacturer has a 24-hour after-sales service telephone answering service.

We also need regular maintenance of our own equipment. We are talking about commercial ice cream machines. All mechanical equipment including commercial ice cream machines need regular maintenance and maintenance, which will greatly extend the service life of the equipment. The recommendation is to maintain it every three months.